Batch Core Return ship (detail)

Use this page to complete fields and create/print a Core Return Tag.

1. Select record detail information: this is the information from the Select screen which identifies the current record.
Ship?: this box will be checked for each record you wish to ship from this screen. You may uncheck the box if you decide not to include this item when you ship the other records.
Cust PO No: the customer-supplied purchase order number.
HON Order/Shipper No: the order number.
Line No: the line item number for this record.
Cust Code: the customer code from Honeywell legacy systems.
OWE Qty: the remaining quantity due to Honeywell, minus any in-transit quantities.
P/N Issued: the part number shipped/issued to the customer.
C/C: the condition code of the issued/shipped part. Review legacy system documents for definitions of individual condition codes.
Description: the description of the part.
Crit: if the part is critical, a bold red "Y" will be displayed ("Yes"), otherwise "N" will be displayed ("No"). Critical parts are those which are in high demand from Honeywell customers; those cores should be returned as soon as possible.
Date Shipped/Issued to Cust: the date the part was shipped/issued to the customer from Honeywell.
Original Core Due Date: the date when the core is due to be returned. By default, each customer has 30 days to return the core, except for Garrett consignment customers, who have 60 days.
Revised Core Due Date: the revised core due date set by the Core Returns Administrator. The CRA may enter an individual, non-recurring change to the due date for this particular order and line number through the Core Returns Details page. For example: if a customer contacts the CRA to inform them that the core will be returned three days late, the CRA may revise the due date to keep the item from appearing as past due.
Days Past Due: number of days after the Core Due Date. If the number is in bold red, it is past due by the displayed number of days. If the number has a negative (-) sign, it displays the number of days remaining before it becomes past due.
Serv Lvl Agrmnt: (Service Level Agreement) this field displays MSP or WTY (warranty) if applicable.
A-List Price: the price displayed is New Price x Quantity Owed. It is the value of this order that will be billed (minus discount) if remaining cores are not returned.

2. Core Return Tag fields to complete: these are the fields that may be completed to create a Core Return Tag.
Note: the Return A Core screen (for returning cores for a single order/line item) displays one set of fields for each of the quantity you will be returning (for example: if you are returning 3 cores for a single order/line item, there are three sets of fields which display on screen. The Batch Core Return Ship screen, however, only displays one set of fields for each order/line item, no matter the quantity you are returning, unless you click the Serialized button. If you wish to return more than one part number for an order/line item, you must click the Split button to create an additional set of fields.
Life Limited Log Cards: enter Yes if you are returning Life Limited Log Cards with this shipment, or No if you are not. * This is a required field.
Cust. Unit Ret: enter the part number of the core you will be returning. * This is a required field.
Shipment Date: enter the date you will be shipping these parts to Honeywell. * This is a required field.
Note: if you selected Yes in the main section at the top of the page ("Will these cores be in same shipment?"), the Shipment Date will be auto-filled for each record in this screen.
Qty Rtn'd: enter the quantity of this part number you will be returning. You will not be able to return more than the OWE quantity of this record. If your OWE quantity is one, this field will be defaulted to one.* This is a required field.
Airway Bill No: enter the Airway Bill No. for the carrier shipping this part.
Note: if you selected Yes in the main section at the top of the page ("Will these cores be in same shipment?"), the Airway Bill Number will be auto-filled for each record in this screen.
Note: you may edit this Airway Bill Number at any time from the Returned Core Details screen (perform a search and click on the order/line number; a button on the Core Returned Detail page will take you to the Returned Core Details screen).
Additional Information: enter any other reference information you would like to track (for example, your own repair order number) up to 255 characters.
Note: you may edit this Additional Information at any time from the Returned Core Details screen (perform a search and click on the order/line number; a button on the Core Returned Detail page will take you to the Returned Core Details screen).
Serialized?: select Yes if you are returning serialized parts, and No if you are returning non-serialized parts.
Note: if Yes is selected, a row of fields to be completed will display for each of the OWE quantity. For example: if the OWE quantity is 3 and you select Yes for "Serialized?", three rows of fields will display, each with a quantity of one.
Useful Tip: if there are multiple rows appearing for a serialized part, and if you are not returning the OWE quantity, only complete the required fields for those serialized parts you are returning and leave the other fields blank. For example: if the OWE quantity is 3 and you select Yes for "Serialized?", three rows of fields will display, each with a quantity of one. If you only wish to return two of these, only complete the required fields for two of those rows, and leave the other row blank. The application will ignore the additional row with the quantity of 1 and with blank fields.
Cust S/N Retn'd: enter the serial number for the returned part if any. * This is a required field if Yes was selected for "Serialized?".
RMA. No: enter the Return Material Authorization (RMA) number, if you are returning an unused part and have received an RMA number from Honeywell.
Note: for some source systems (such as Phx Reclamation Ctr -AVS), this field will appear as Eng S/N (engine serial number).

3. Split function: clicking this button allows you to create an additional set of fields to complete when you wish to return more than one part number for a selected order/line item. Enter the quantity of each part number you are shipping for the selected order/line item. You will not be able to ship a total quantity greater than the OWE quantity remaining for this order/line item.
Note: this button will not display when OWE quantity is one.
Useful tip: if you have clicked the Split button by mistake, simply do not complete the additional row of fields. The application will ignore the extra row of fields.

4. Determine Core Acceptability: click this button to validate whether the part numbers you have entered in the Cust. Unit Ret. fields are acceptable core returns for the Cust. Unit Issued.
Note: Unless the part numbers entered are acceptable cores, you will not be able to complete the Return a Core process and print a core return tag. This same validation will occur when you click the Submit & Print Core Tag button.
Useful Tip: if you do not have an acceptable core, or if an error in the application causes your valid core to be rejected, click the View Comments button and send a "Customer Comment" (Comment Type) to the Core Returns Administrator. Request a "Core Override", and be sure to explain the situation completely. The CRA can set a Core Override which will allow the application to accept the part number you have entered on your next attempt. (If you click the Determine Core Acceptability button after a Core Override has been allowed, your core will still appear to be unacceptable, but you will be able to complete the Return a Core process and print a core return tag.)

5. Submit & Print Core Tags: click this button after completing the Return a Core process. The part numbers you have entered in the Cust. Unit Ret. fields will be validated to make sure they are acceptable core returns, and any required fields will be validated -- you will get an error message if any required fields are not completed. After validation, a printer-friendly core return tag will appear in a new window, and the print dialog box will open to allow you to print to your local printer. Include the core return tag with the part(s) being shipped; the core return tag reduces confusion and streamlines the process of receiving your core at Honeywell.
Useful Tip: if you do not have an acceptable core, or if an error in the application causes your valid core to be rejected, click the View Comments button and send a "Customer Comment" (Comment Type) to the Core Returns Administrator. Request a "Core Override", and be sure to explain the situation completely. The CRA can set a Core Override which will allow the application to accept the part number you have entered on your next attempt. (If you click the Determine Core Acceptability button after a Core Override has been allowed, your core will still appear to be unacceptable, but you will be able to complete the Return a Core process and print a core return tag.)
Note: the Core Return Tag for some source systems (such as Phx Reclamation Ctr -AVS) will print manifest-style; multiple line items will print on a single core tag, sorted by Honeywell Order/Shipper Number.
Useful Tip: the Submit & Print Core Tags button will change to a Reprint Core Tags button after printing has been initiated. If you remain on this screen until your Core Return Tags have finished printing, you will have an opportunity to reprint from this screen, including the manifest-style core tags. If you leave this screen, you may print individual core tags from the Returned Core Details screen (perform a search and click on the order/line number; a button on the Core Returned Detail page will take you to the Returned Core Details screen), but you will not be able to reprint manifest-style core tags with every core that shipped together.
When you click the Reprint Core Tags button from the Batch Core Return Ship screen, you will have several options: reprint one tag at a time (navigate between them with the >> and << buttons at the bottom), Show All and then print all tags, or download as a ZIP file and reprint tags offline.
Useful Tip: when clicking the Print button in the Reprint Core Tags window, a new window will open and the print dialog box will display. If the window that opens is BLANK, simply close that window, then right-click the Reprint Core Tags window and select Refresh. Then click Print again, and the new window that opens should display properly.

6. Clear: click this button to reset fields to default state.
Close: click this button to return to the Return a Core main screen (primary selection screen).