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Customer Support Phone Tree
Prompt 1:
Order Management
1. Order Inquiry including SPEX
2. Engine Rentals
3. MSP Contracts
Useful links:
Online Ordering
Change existing New Parts Order
Change existing Repair Order (Order Status)
Prompt 2:
Technical Support
1. Forge Services
2. Avionics
3. Mechanical
Useful links:
Technical Support
General Technical Issue
Prompt 3:
Publications
Useful links:
Technical Publications
General Inquiry
Prompt 4:
AOG (Aircraft On Ground)
Useful links:
Aircraft On Ground
Prompt 5:
Direct Extension
Customer Support Specialist (enter extension number)
Prompt 6:
737MAX Support
1. Order Management
2. Technical Support
1. Avionics
2. Mechanical
Prompt 0:
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