You can count on Honeywell to keep you flying safely and efficiently. Whether you’re an aircraft operator, maintenance chief, pilot, flight crew member or logistics specialist, our global network is at your disposal. We won’t rest until your problem is solved, your aircraft is back in the air and your passengers are happy. Learn more about how we’ve made it simple for our customers to contact us today.
24/7 Global Technical Support
Honeywell’s Aerospace Remote Connect (ARC) tool gives our engineers the ability to securely see and control the onsite computer connected to your aircraft’s avionics, satellite communications, cabin management and other electronic systems. With this access, the Honeywell global technical support team can get to the root of your problem, quickly and efficiently, and ensure that your onboard equipment is safe and reliable. Problems are often resolved remotely during the online session.
Call or email Honeywell today for global technical support or follow the instructions below to use the ARC tool:
To begin a session, contact Honeywell Aerospace Technical Support at Aerotechsupport@Honeywell.com or phone us at 855-808-6500 or 602-365-6500. Explain your problem to a member of our team who will provide you with an invitation code you can enter at https://arc.honeywell.com to make the connection.
Responsive AOG Service and Support Where and When You Need It
We’re all about responsiveness with a 24/7/365 AOG center and customer support engineers and technical staff strategically positioned around the world so that the sun never sets on our service and support commitment. With our Aerospace Remote Connect tool, Honeywell technicians can connect to your airplane in minutes to troubleshoot problems.
Plus, we have a global network of Honeywell service and repair centers and more than 400 trusted dealers and channel partners, standing by to provide you with the advice, support and parts you need, when you need them. Honeywell’s industry-leading Spares Exchange (SPEX) program stocks thousands of parts at worldwide locations and can ship the parts you need in hours, not days.
Mobile Access to Provide a Global Support Network Anytime You Need It
Our extensive suite of 21st-century tools puts user-friendly resources at your fingertips. We’re constantly improving our full-service MyAerospace portal with features that make it easier to place and manage orders, arrange for repairs and access your Honeywell GoDirect subscriptions online. Mobile support also is available through apps like the special Pilot Gateway and Direct Access tools.
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