For more than 100 years, Honeywell has focused on providing customers with an easily accessible and highly reliable customer support system, designed to meet all customer expectations.
We added more Field Service Engineers to aid customers around the world.
We improved functionality of our Direct Access App, empowering customers to get the support they need faster.
We added 20% more Operator Conferences to make it easier to meet with customers globally.
We Implemented our Technical Knowledge Center, providing access to more than 8,000 knowledge articles that help customers resolve issues.
We personalized the Aero Technical Support phone system, augmenting a call back functionality character, resulting in decreased waiting times.
YOUR EXPERIENCE MATTERS
Every year, Aviation International News (AIN) conducts a Product Support Survey asking their readers to evaluate aircraft, engines and avionics products with which they have had experience during the prior twelve months. The survey is released during the month of May.
As an engines and avionics manufacturer, Honeywell takes this and other industry surveys seriously. All results are reviewed by our leadership and we use the information to improve our products, services and support. Our goal is to achieve top marks in the surveys and we need your feedback to make this happen. If you’re subscribed to AIN, please watch for and complete the 2019 survey.
Thank you in advance for your feedback on Honeywell!
MOBILE ACCESS ANYTIME YOU NEED IT
Honeywell's mobile apps make it easier to get support 24/7, wherever you are. Download these apps to your mobile device today!
The Honeywell Pilot Gateway provides free, instant access to dedicated resources for pilots of corporate aircraft outfitted with Honeywell products and services.
Direct Access Take your Honeywell Business & General Aviation customer support network with you using the Direct Access app.
OFFERINGS FOR YOUR AIRCRAFT
Click on the categories below to find Honeywell solutions for your specific aircraft platform.