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Business collaboration tools, email and telecon video
- Enough to get work done and lower throughput needs
- SBB airtime service
- Redundant service offerings for always on connections. Direct tier 2 Support
Value Added Services Available with your Airtime Plan
Data Optimization Tools
Honeywell Forge includes a wide range of data management features that help you manage data use and reduce cost, with little or no impact on the user experience. These include features that enable you to easily allocate charges to particular passengers, departments or devices; control the type of content sent and received during flight; and manage the bandwidth allocated to different uses, including video streaming.
Meet the New Experience Plans
Choosing the right airtime service plan is easy with Honeywell Forge Cabin Connectivity Experience Packages. You don’t have to pull out a calculator to estimate megabytes, hours, uploads or downloads. All you have to do is choose which of the three Experience Packages best matches your connectivity needs.
Honeywell has deep domain expertise in security and decades of experience protecting products, networks and information – for ourselves and our customers. We work hard to ensure all our offerings meet the most stringent industry standards and adhere to the National Institute of Standards and Technology (NIST) security framework. When you choose Honeywell Forge, you’re automatically protected from day one by our experienced cybersecurity team and our “always on” protection. We don’t charge extra for cybersecurity protection; it’s part of our basic offering.
Honeywell cybersecurity experts are available to audit your cybersecurity protection and help match our unique capabilities to your specific security needs. We offer options to extend your corporate governance to the aircraft as needed.
Honeywell developed the aviation industry’s first intrusion detection solution, which detects and alerts operators of attempts to infiltrate the network in real time and constantly displays the aircraft’s protection status on the Honeywell Forge dashboard. No other provider has yet fielded a fully functioning intrusion detection capability.
Troubleshooting & Support
We’ve built smart diagnostic and problem-solving alerts into the Honeywell Forge platform. These predictive and prescriptive notifications not only alert you if there’s a problem, they suggest solutions that – in most cases – let you fix the problem yourself in no time at all. Of course, you can reach out anytime to our dedicated team of technical experts in connectivity, which is standing by to meet your needs in real time, anywhere in the world.
We’re available 24/7/365 to help you choose the right hardware, solutions and services, or answer your connectivity question. There are many ways to reach us and we’re always available to take your call or answer your email. And if you need us to jump on a plane to lend a hand in person or provide a little on-site training, we can do that, too.
Customer Support Team Coverage