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AEROSPACE TECHNOLOGIES

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Comfort Package

Streaming video living room experience on all devices

Configuration tools and capped speeds to prevent overages
Direct access to a dedicated Support engineers
Complementarity service offerings including crew isolation

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Value Added Services Available with your Airtime Plan

Data Optimization Tools
Honeywell Forge includes a wide range of data management features that help you manage data use and reduce cost, with little or no impact on the user experience. These include features that enable you to easily allocate charges to particular passengers, departments or devices; control the type of content sent and received during flight; and manage the bandwidth allocated to different uses, including video streaming.

Data Control

Control the amount of bandwidth that streaming video and other large data drainers consume. This enables you to use less-expensive data plans while still delivering quality videoconferencing and entertainment for passengers. This provides a significant cost benefit to operators and ensures that adequate bandwidth is available for all onboard network, voice and data traffic. The data control feature can be used per device, per aircraft tail and per fleet.

Media

Television coverage as part of Honeywell Forge Cabin Connectivity services, which can be accessed and controlled with a single sign-on source for support. Services are available in high definition and can be customized to match customer’s preference for hardware and solutions. Here are some examples of what you can start watching:

Amazon Prime TV, HBO Now, Direct TV Now, Netflix and much more.

Access

Easy-to-use tool to manage in-flight Wi-Fi access and control data costs while still letting passengers connect to the internet, wherever and whenever they fly.

Service is enabled, passengers can access the internet through a custom portal, like those used by public internet providers like hotels, restaurants and airports.

Intrusion Detection

Monitor, detect and respond to known cybersecurity threats with intrusion detection. Our security experts, augmented with artificial intelligence systems, continuously monitor security data and edge devices to discover and defend against new and emerging threats.

Filter

Control the kinds of applications used on the airplane to make the most of the data you’re consuming and reduce delays caused by an overloaded network.

Connectivity Consultation

Hands-on advisory and software configuration service that puts experienced engineers at your disposal.

Meet the New Experience Plans

Choosing the right airtime service plan is easy with Honeywell Forge Cabin Connectivity Experience Packages. You don’t have to pull out a calculator to estimate megabytes, hours, uploads or downloads. All you have to do is choose which of the three Experience Packages best matches your connectivity needs.

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Security Options

Honeywell has deep domain expertise in security and decades of experience protecting products, networks and information – for ourselves and our customers. We work hard to ensure all our offerings meet the most stringent industry standards and adhere to the National Institute of Standards and Technology (NIST) security framework. When you choose Honeywell Forge, you’re automatically protected from day one by our experienced cybersecurity team and our “always on” protection. We don’t charge extra for cybersecurity protection; it’s part of our basic offering.

Honeywell cybersecurity experts are available to audit your cybersecurity protection and help match our unique capabilities to your specific security needs. We offer options to extend your corporate governance to the aircraft as needed.

Honeywell developed the aviation industry’s first intrusion detection solution, which detects and alerts operators of attempts to infiltrate the network in real time and constantly displays the aircraft’s protection status on the Honeywell Forge dashboard. No other provider has yet fielded a fully functioning intrusion detection capability.

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Troubleshooting & Support

We’ve built smart diagnostic and problem-solving alerts into the Honeywell Forge platform. These predictive and prescriptive notifications not only alert you if there’s a problem, they suggest solutions that – in most cases – let you fix the problem yourself in no time at all. Of course, you can reach out anytime to our dedicated team of technical experts in connectivity, which is standing by to meet your needs in real time, anywhere in the world.

We’re available 24/7/365 to help you choose the right hardware, solutions and services, or answer your connectivity question. There are many ways to reach us and we’re always available to take your call or answer your email. And if you need us to jump on a plane to lend a hand in person or provide a little on-site training, we can do that, too.

Customer Support Team Coverage

Honeywell Forge - Global Sales & Tech Support Team

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