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How do I use the virtual chatbot?

How do I use the virtual chatbot?

Once logged in to MyAerospace portal, you will be able to see the Honeywell Assist icon on the right side of the page (shown below):

Honeywell Assist - Digital Customer Agent Chatbot
Honeywell Assist - Digital Customer Agent Chatbot

To start using Honeywell Assist, simply click on the icon and begin following the prompts guided by our virtual chatbot.

Honeywell Assist - Digital Customer Agent Chatbot
Honeywell Assist - Digital Customer Agent Chatbot

At this time, our virtual chatbot, is available to help retrieve the following information:

  • Order Status
  • Part Availability
  • Pricing Information
  • Technical Solutions
  • FAQ

This icon will be available when you navigate to the following pages:

  • MyAerospace Portal Homepage
  • Online Ordering
  • Order Status
  • Technical Support
  • Contact Us