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Cases

Scheduled Maintenance: On Friday, September 12th, from 10:00 PM EST to Saturday, September 13th, 09:00 PM EST, we will be undergoing scheduled maintenance to ensure all systems are flight-ready. During this period, select applications within the Customer Portal will experience temporary unavailability.

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Contact Us

Your goals take flight with us. Reach out now:

+1 800 601 3099 US / Canada
+1 602 365 3099 International

Order Management

Aircraft On Ground (AOG)

24/7 support to keep you airborne.

+1 800 601 3099 US / Canada
+1 602 365 3099 International
Select option #4 for AOG

New Orders / Get a Quote

Whatever your requirement, we’ve got it covered: new, used, exchanges, rentals, repairs, and overhauls.

Have a repair question before placing an order?

Check Order Status or Change an Existing Order

Please visit our order status website to view and manage your orders.

Locate a Repair Center

Discover the nearest Honeywell or authorized service center for reliable and efficient repair support.

Engine & APU Rental Bank

Fly high with our reliable rental assets.

+1 800 601 3099 US / Canada
+1 602 365 3099 International

Email Us

Returns

Find out the simple steps to return products.

Ground Support Equipment

+1 574 231 3987

Email Requests for Quotes (RFQ)

Submit an Order

Pricing & Catalog Assistance

Get a Custom Pricing Report

I Need Help with my Pricing Reports

Support for Pricing Catalogs

Technical & Product Support

Technical Support

+1 800 601 3099 US / Canada
+1 602 365 3099 International

View Cases

Search Knowledge Articles

Export Controlled/Sensitive Technical Issue

Technical Publications

Access your manuals quickly!

How to Request a Publication

How to Report a Discrepancy

FAQs

Need assistance with your publication access? Click here for a callback!

Ground Support Equipment

Engage our team for custom quotes, easy ordering, or comprehensive technical support.

+1 574 231 3987 International

Email Ground Support Solutions

Product Stewardship

Ensures all stakeholders share responsibility for managing a product’s environmental and health impacts throughout its life-cycle and comply with all regulations.

Maintenance Service Plan (MSP)

Tutorials & FAQs

Check out our Website Tutorials & FAQs.

Tutorials

MSP FAQs

View Cases

Call the MSP Admin Team

Engines & APU:
+1 602 365 6442

Avionics & Control Systems:
+1 602 365 6441

Regional MSP Sales Contacts

Contact the MSP Team

Engine & APU MSP Admin

Engine & APU Contract Management

Avionics & Control Systems MSP Admin

MSP Eng & APU Sales

MSP Avionics & Control Systems Sales

Authorization & Claims

Get help with filing a Service Approval Request or Claim.

Engines & APUs (MSP)

Control Systems & Avionics (MPP & HAPP)

Maintenance Service Agreement (MSA/CPAL/MCPAL)

Maintenance Service Agreement (MSA)

Reporting

Payment

Administration

Contract Management

Cost Per Aircraft Landing (CPAL/MCPAL)

Reporting

Payment

Administration

Contract Management

Frequently Asked Questions

Search our frequently asked questions for our MSP/CPAL agreements.

Website Support

Website Self-Help

Explore our website tutorials to learn features, tips and tricks.

Order Management FAQs

Case Management FAQs

Submit Access Request Issue

If you’re having issues getting access to a tool, fill out the form so we can get it resolved quickly.

How to Request Access to Tools

Submit Password, Account or Registration Issue

Quick resolution for password, registration or account-related issues.

How to Reset Password

How to Register

Submit a Website Technical Issue

Report problems for pages not loading, unexpected errors, or features that seem to be missing.

Chatbot Tutorial

Invoice & Billing

Invoice & Billing Inquiry

Have billing questions? We’re ready to help!

Change Company Address or e-invoice Email

Invoicing & Payments

Want an invoice or need to pay?

Request a Copy of an Invoice

Email a Payment

Warranty

Warranty Information

APU & Engine Commercial Warranty

Avionics & Commercial Warranty

Check your Coverage

Warranty Claims

Avionics & Mechanical Claims

Engine & APU Claims

Multiple Aircraft Claim Form

Warranty Authorization

Submit APU & Avionics Selection Incentive Claim

APU Selection Credit

Avionics Selection Credit

Warranty Resources

FAQs

General Inquiries

Software

Software & Data Services Customer Support (ASDS)

Navigation/Terrain Database, Aircraft Personality Modules (APM) access and support.

Integrated Navigation Data Services (INDS)

Integrated Navigation Data Services (INDS) sign up, access and support.

Forge Customer Support

Forge Customer Support including Ensemble (EDG100).

Sales

Contact Sales Team

Connect with one of our dedicated sales representatives today to learn how our products & services can meet your needs.

Contact Honeywell Aerospace Trading (HAT) Sales

Talk to a Sales Representative for Used Serviceable Material (USM):

+1 866 825 5428

Email HAT Salesperson

Sales & Service Partner Locator

Explore our trusted Service Partners offering the expertise and support you need.

Find a Honeywell Representative

Find a representative dedicated to providing the best solutions for you.

General Aviation Support (Formerly BendixKing)

Report a Technical Issue

Let us help you resolve your General Aviation technical issues.

Email your Technical Issue

Wingman Services Support

+1 855 250 7027 Press 1 for Wingman Services

Email DSA

Call General Aviation Support

Call General Aviation Support
+1 855 250 7027 US
+1 505 903 6148 International

Options Available

Dealer Portal Access Issues

If you are having issues accessing the General Aviation portal (formerly BendixKing), send us your details and we’ll get it resolved.

Licensees

Ontic

AOG: +44 333 666 6842 | +1 800 223 9280

AOG@ontic.com

Contact Page

Other Contact Info

Innovative Solutions & Support, Inc. (IS&S)

+1 610 646 9800

Contact Page

Other Contact Info

Sunshine Avionics LLC. / HEICO

+1 954 517 1294

Contact Page

Other Contact Info

Boeing

Boeing Distribution, Inc. (BDI, formerly Aviall)

Boeing Distribution Services, Inc. (BDSI)

Contact Us

AOG Support

Order Management

Aircraft On Ground (AOG)

24/7 support to keep you airborne.

+1 800 601 3099 US / Canada
+1 602 365 3099 International
Select option #4 for AOG

New Orders / Get a Quote

Whatever your requirement, we’ve got it covered: new, used, exchanges, rentals, repairs, and overhauls.

Have a repair question before placing an order?

Check Order Status or Change an Existing Order

Please visit our order status website to view and manage your orders.

Locate a Repair Center

Discover the nearest Honeywell or authorized service center for reliable and efficient repair support.

Engine & APU Rental Bank

Fly high with our reliable rental assets.

+1 800 601 3099 US / Canada
+1 602 365 3099 International

Email Us

Returns

Find out the simple steps to return products.

Ground Support Equipment

+1 574 231 3987

Email Requests for Quotes (RFQ)

Submit an Order

Pricing & Catalog Assistance

Get a Custom Pricing Report

I Need Help with my Pricing Reports

Support for Pricing Catalogs

Technical & Product Support

Technical Support

+1 800 601 3099 US / Canada
+1 602 365 3099 International

View Cases

Search Knowledge Articles

Export Controlled/Sensitive Technical Issue

Technical Publications

Access your manuals quickly!

How to Request a Publication

How to Report a Discrepancy

FAQs

Need assistance with your publication access? Click here for a callback!

Ground Support Equipment

Engage our team for custom quotes, easy ordering, or comprehensive technical support.

+1 574 231 3987 International

Email Ground Support Solutions

Product Stewardship

Ensures all stakeholders share responsibility for managing a product’s environmental and health impacts throughout its life-cycle and comply with all regulations.