Order Management FAQs

1. Click Products & Services
2. Click Ordering
3. Click View Orders

This Order Management view provides results for orders having activity within the past 14 days.

1. From the Order Management page, click on Summary tab
2. Scroll down to LATEST ACTIVITY to quickly see orders with activity in the past 14 days
3. Click on a Sales Order to view order details

There are two easy ways to follow an order.

1. From the Order Search page click on the Follow Ribbon to follow an order. You can stop following an order at any time by clicking the Follow Ribbon again to unselect it. This action will remove the order from your followed orders list
2. Select SHOW FOLLOWED ONLY to display only the orders you are following

To share an order with a teammate or coworker

1. Copy the website address while on the order details page
2. Paste the link into an email and send

Log into aerospace.honeywell.com account and navigate to your order details page via the Order Management application (Purchase=>Order Status). From the order detail page;

1. Click CONTACT ORDER MANAGEMENT toward the bottom of the page
2. Fill out the web form, add attachments, if desired
Note: the web form selections are different for Repair orders.
3. Click Save

You can download your Core Return Tag for your Exchange order within Order Management application / web page.

Log into aerospace.honeywell.com account and navigate to the Order Details page via the Order Management application (Purchase=>Order Status), then find your exchange order via search, and click on the order number. From the order detail page;

1. Go to the line item toward the bottom of the page
2. Click the Documents icon 

1. View Order Management
2. Follow an order
3. Documents may be downloaded (Order Acknowledgements, Invoices, Shippers, etc)

1. View Order Management
2. Follow an order
3. View Ship Date
4. Documents may be downloaded (Order Acknowledgements, Invoices, Shippers, etc)
5. View Tracking Number for the customer inbound core
6. View Tracking Number for the outbound shipment to the customer
7. Click Down Arrow to expand more information about the line item

1. View Repair Quote
2. Quote Approval can be done by selecting the desired action and clicking Approve

Taking advantage of the operational benefits provided by the MyAerospace portal is a simple process and it all starts with getting registered. For more details, visit How Do I Register For MyAerospace? training page.

 We have a variety of training topics that can help you understand how to manage your orders. These topics are accessible through our Knowledge and Training section.

You can see detailed information about your order, including processing stages, shipment tracking, documents, and estimated delivery times.

You can check the status of your order by visiting the Order Management page on the Honeywell Aerospace website. Simply enter your order number or Purchase order to view the latest updates.

Order modifications may be possible for orders within 7 days of order placement and prior to any shipments. 

You can sign up to receive an email notification with a tracking number once your order has been shipped. You can either follow an individual order or sign up to receive email notifications for every single order you place with Honeywell. You can also check the Order Management page for real-time updates.

For any inquiries related to your order, please reach out to our support team through the Contact Us section on our website.