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How to report usage hours for a Maintenance Service Plan (MSP)

How to report usage hours for a Maintenance Service Plan (MSP)

Note: from the MSP usage reporting page, you'll see the below fields to view and report hours:

  1. Click CHECK COVERAGE to check your MSP plan coverage
  2. Click VIEW INVOICES to view invoices
  3. Use the Search by Contract field to find a specific contract if you have multiple contracts / aircraft
  4. Your contracts will be listed in the CONTRACT section of the page
  5. The reporting period or USAGE PERIOD will be displayed on the page
  6. Your part(s) information is shown for reference
  7. Report Hours in the HOURS section
    1. You'll see a RENTAL INSTALLED question / hyperlink if a) the airframe hours reported differs from the asset hours reported or b) your assets are unassociated to your airframe. Click CANCEL if you don't have a rental asset installed
    2. If you have multiple contracts, you can report usage hours for one contract at a time, or all at once
    3. If you have more than ten aircraft associated to a single contract, you will be required to use the bulk upload feature. See separate training on How to report hours for your MSP program for multiple contracts or aircraft
  8. To submit your usage hours click the SUBMIT & GENERATE INVOICE button
  9. To use the bulk reporting feature (multiple contracts / aircraft) use the BULK UPLOAD button