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Cases

"We are currently facing intermittent slowness in the site. Our team is working diligently to resolve it. Thank you for your patience and understanding." Report a Website Issue

Attention: On Friday, April 17th from 10:00 PM EST to Saturday, April 18th, 09:00 PM EST, we will be undergoing scheduled maintenance to ensure all systems are flight ready. During this period, selected applications within the Customer Portal will experience temporary unavailability.

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How do I obtain technical support?

To receive technical support, please email us at HGuide.support@honeywell.com. In your email, please include your company name, product information, phone number and address. We try our best to get back to everyone within 24 hours.