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COVID-19

Honeywell Aerospace Actions

Links may require that you sign in before accessing information.

Please contact your Honeywell sales or customer service representative with any additional questions or concerns.

Where should I send parts for repair?

Our repair site capabilities will be updated as information changes. Log in to access the repair site locator.

Is my order status impacted?

You may check order status online.

How do I open a case?

Log in and create a case through our contact us page.

Where can I find technical support?

Our technical support team stands by to support you and numbers can be found on the technical support page.

How do I find a dealer?

Our authorized channel partners are found on our channel partner locator tool.

Honeywell continues to monitor the COVID-19 coronavirus situation and its impact globally. We are prioritizing the health and safety of our employees and are working with all our customers and suppliers to evaluate and address any potential supply chain disruptions.

Read more about how Honeywell is responding.

At Honeywell we look forward to meeting with customers at trade shows, conferences and other events around the world. Here is a list of events that have been postponed or cancelled. This list is not exhaustive and may change frequently. Please check the official websites of each event, including the Honeywell Events Calendar, for the latest information. 

  • Honeywell Global Customer Committee (moved to virtual)
  • Honeywell Operators Conferences (moved to virtual)
  • Directed Energy to DC
  • Aircraft Electronics Association (AEA)
  • Space Symposium
  • Aircraft Interiors Expo
  • Sun ‘n’ Fun
  • FIDAE
  • Aero Friedrichshafen
  • Navy League Sea-Air-Space
  • Defense Service Asia (DSA)
  • Asian Business Aviation Convention and Exhibition
  • Army Aviation Mission Solutions Summit (Quad-A)
  • MRO Americas
  • World Aviation Training Summit (WATS)
  • European Business Aviation Convention and Exhibition
  • China Aviation New Technology Forum
  • Eurasia Airshow

Dear Customer: 

We know many of our valued customers and partners such as yourself are assessing the impact and the disruptions caused by the COVID-19 coronavirus. Our thoughts are with your employees and their families at this very difficult time.

Like other companies, we are making adjustments to accommodate local mandates and COVID-19 precautions. While some of our employees are working from home, your Honeywell contacts are available and sales representatives are actively working and serving our customers. Business-critical travel is being supported at this time, but we are encouraging our sales and support personnel to engage virtually as much as possible. Please continue to reach out to them as you normally would.

Honeywell’s Connected Aerospace Operations & Support teams are committed to providing our customers with continued services and support throughout this unprecedented event. We understand the importance of the services we provide to your operation. We are working diligently to ensure these services continue uninterrupted while taking into account the safety of our employees, their families and our customers worldwide.

In cases where we are working at customers’ sites, we are taking steps to ensure that our employees are safe and productive. Our project managers remain the onsite experts to handle situations as they evolve, and any delays or issues will be discussed directly with your team. We appreciate your understanding in this rapidly shifting environment.

Honeywell activated its global, cross-functional Incident Management Team (IMT), including our Honeywell medical team, several weeks ago. Our IMT meets daily and provides guidance for our businesses and employees in response to the latest COVID-19 news and local/regional directives. All Honeywell sites have plans in place with specific roles and responsibilities relating to this health crisis.

The safety of our employees and customers is our top priority and we continue to monitor the COVID-19 situation globally. As circumstances change, we may reach out with more information or an update. In the meantime, please know that we appreciate your continued support of Honeywell and your business.

Sincerely,

Que Dallara
HCE | President & CEO

Online Training Resources

In this virtual environment, please use resources like our maintenance training videos to stay current.