AEROSPACE TECHNOLOGIES
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Need Urgent AOG Support? We're Here 24/7.
Place an AOG Order
Fast Response
24/7 Global Support
4-hour same-day service
Click on the link below to open the order process and make sure you have all the required information listed on the right
What You Need to Submit an AOG Request
- Aircraft Make, Model & Serial Number
- Aircraft Tail/Registration Number
- Operator/End-User Name & Address
- Location of Ground Aircraft
- Next Scheduled Flight/Minimum Equipment List (MEL) Expiration Date
- Any additional details regarding the aircraft's current situation
Need help? Please visit this tutorial on submitting an AOG order.
How to Contact AOG Orders Support
Urgent AOG Order Support
Call one of the numbers below
*Press 4 any time after hearing the “calls will be recorded” message
**Please be ready to provide the above Required AOG Information
AOG Technical Support
Search technical solution articles and receive technical assistance.
How an AOG Order Works
You Contact Us
When contacting the AOG desk, we will gather all the details necessary to fulfill your request.
We Identify a Solution
We search our vast network to find a solution that works best for your situation.
We Ship to Your Location
Once we identify the solution, we will ship it to your location.
Still Need Help?
Watch the video to learn everything you need to know about Aircraft on Ground (AOG):
What AOG is and how it works.
Who it's designed for and who we support.
Where to find the required order information.
Why Choose Honeywell Aerospace?
Rapid Response
With cutting-edge AI technology, we can swiftly locate supply sources, ensuring your AOG requests are met with speed and innovation, even when traditional part replacements are unavailable.
Expertise & Experience
Honeywell's Aircraft on Ground (AOG) service is backed by decades of experience in the aviation industry. Our ability to provide 24/7 support is assured by our significant company scale and expert staffing.
Global Support Network
Our comprehensive reach spans across the globe, featuring strategically located service centers, dedicated support teams, and rapid-response logistics that guarantee timely assistance wherever you are.
Comprehensive Solutions
Connect with our dedicated AOG team via phone, email, or through our comprehensive Customer Portal. We are committed to helping you seamlessly navigate the challenges of AOG events, ensuring minimal disruption to your operations or lifestyle.
What Our Customers Say About Honeywell AOG
“The representative was clear, consistent with replies and gave full information on each email. There was detailed information given regarding the estimated ship date and this was improved upon, which is even better news! Thank you, Honeywell AOG.”
Frequently Asked Questions About AOG
You may place your AOG order by calling us, sending an email, or using our customer portal.
Our AOG services are provided at no charge.
To process an AOG request, please provide the following information:
- Aircraft Make, Model & Serial Number
- Aircraft Tail/Registration Number
- Operator/End-User Name & Address
- Location of Ground Aircraft
- Next Scheduled Flight or Minimum Equipment List (MEL) Expiration Date
- Any additional details regarding the aircraft's current situation
Our AOG service involves gathering your requirements, identifying a suitable solution from our extensive network and offerings, and then shipping the necessary parts to your location.
Please give us a call for urgent AOG assistance, and make sure you are ready to provide the Required AOG Information.
- US/Canada: +1-800-601-3099
- International: +1-602-365-3099
You will receive status updates via email alerts, phone calls, and through online self-service options for your order and AOG request.
