Industry Experts Discuss Multi-Network Business Aviation Connectivity

Expectations Are Higher Than Ever

In September 2025, FlightGlobal hosted a webinar with experts from Honeywell, Viasat and American Express to explore the future of in-flight connectivity. Moderator Murdo Morrison noted, “We’re now in an era of multi-orbit, multi-network communications where onboard equipment allows users to move seamlessly from one orbit, one provider to another.”

Panelists agreed that passenger expectations have grown dramatically. Viasat’s Claudio D’Amico described how travelers now expect the aircraft to be an extension of their office in the sky, with seamless access to productivity and entertainment. Kenneth Colville of American Express emphasized that passengers don’t think about satellites or networks; they simply expect the same reliable connectivity in the air that they have on the ground.

Technology That Just Works

Meeting those expectations requires solutions that combine bandwidth, flexibility and reliability. Honeywell’s Jason Wissink explained that connectivity has shifted from a pleasant bonus to a baseline requirement. 

To address that, Honeywell is delivering innovations such as JetWave X, which provides access to greater capacity from partners like Viasat while unlocking network agnostic capabilities. This smart system ensures that the aircraft can automatically switch between satellites, delivering the always-on experience passengers demand. 

Honeywell also leverages its global support network and MSP-Avionics program to help operators minimize downtime, manage costs and keep critical systems performing.