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Aircraft On Ground

Plane in hangar
Plane in hangar

Aircraft On Ground (AOG)

Offering four hour same-day service

AOG Orders can now be placed via our portal!

Please visit our portal here.  Additional info and FAQs related to web portal entry for your AOG situation can be found here.

For additional support, our dedicated support service teams are poised to assist you 24 hours a day, 7 days a week worldwide.

US/Canada

1-800-601-3099

*Press 4 any time after hearing the calls will be recorded message.

**Please make sure you have the below Required AOG Information ready to be provided.

International

+1-602-365-3099

*Press 4 any time after hearing the calls will be recorded message.

**Please make sure you have the below Required AOG Information ready to be provided.

** Required AOG Information

  • Aircraft Make, Model & Serial Number
  • Aircraft Tail/Registration Number
  • Operator/End-User Name & Address
  • Location of Ground Aircraft
  • Next Scheduled Flight/Minimum Equipment List (MEL) Expiration Date
  • Any additional details regarding the aircraft's current situation

How it Works

GATHER DETAILS

When contacting the AOG desk, we will gather all the details necessary to fulfill your request.

IDENTIFY A SOLUTION

We will then search our vast network to find a solution that works for you.

SHIP TO YOUR LOCATION

Once we identify the solution, we will ship it to your location.