In the event of an AOG - Next scheduled flight < 5 days, MEL Expiration Date < 5 days, or Return to Service is < 5 days, please contact AOG@Honeywell.com
and/or by phone: 1-800-601-3099 (US/Canada) 1-602-365-3099 (International) Option #4, or via the portal .
Please ensure you have the following information when contacting our AOG Team:
- Aircraft Make, Model & Serial Number
- Aircraft Tail / Registration Number
- Operator / End-User Name & Address
- Location of Ground Aircraft
- Next Scheduled Flight / Minimum Equipment List (MEL) Expiration Date
- Failed Part Number (and Serial number if applicable)
- Any additional details regarding the aircraft's current situation
MSP Administration Support
For contract administration, including all matters related to reporting, payment, or administration of your MSP contract regarding Engines and APU, please get in touch with firstname.lastname@example.org; you can also call us at 1-602-365-6442 option 2.
Inquiries relative to Engine and APU extensions, renewals, and transfers, please get in touch with MSPContracts@honeywell.com or at 1-602-365-6442 option #3.
Questions and/or support are needed for Avionics and Mechanical Components; please contact MSPAvionics@honeywell.com or at 1-602-365-6441 option #2.
Authorized Service Center
Honeywell has an extensive service center network and we recommend leveraging this capable, professional group of providers to address your needs.
Additional Contact Support
For frequently asked questions and self-help resources, we encourage you to visit our Online Help Center at Contact Us (honeywell.com).
Here, you'll find a comprehensive knowledge base that covers a wide range of topics.
It's a great starting point to find answers to common queries such as:
MSP Sales Team
Download the MSP Regional Sales Team Contact Map
With Maintenance Service Plan from Honeywell on your side, you have all the tools you need to handle unforeseen issues and keep your aircraft in service – without breaking the bank. Americas, EMEAI and APAC teams are ready for you.