Scheduled Maintenance We have scheduled maintenance on July 24 from 01:00 AM MST to July 24 07:00 PM MST. During this time, the website will not be available. We apologize in advance for any inconvenience.
×

Your browser is not supported.

For the best experience, please access this site using the latest version of the following browsers:

Close This Window

By closing this window you acknowledge that your experience on this website may be degraded.

Online Ordering: Aircraft on Ground (AOG)

Online Ordering: Aircraft on Ground (AOG)

We have fully automated the Aircraft on Ground (AOG) order process. Customers may now submit orders for Spares, Exchange Parts and/or Repair Services via the Online Ordering in support of an AOG.

FREQUENTLY ASKED QUESTIONS

How will my AOG order be handled if I place it on the portal?

Your order will be routed automatically to the site and shipped with the same expediency you experience today.

Am I able to enter in an AOG for all different part conditions?

Currently, the AOG ordering capability supports Spares, Exchange and Repair order types.

Am I able to drop ship an AOG unit?

Yes, the AOG ordering capability supports the ability to drop ship an AOG unit.

What should I do if I have issues with launching an AOG order?

Contact the AOG team directly with any related questions or concerns:
1-800-601-3099 (US/CAN)
+1-602-365-3099 (INTERNATIONAL)