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APAC Customers Celebrate Honeywell Forge Connected Experience

APAC Customers Celebrate Honeywell Forge Connected Experience

The future of connected business aviation is here today with Honeywell Forge. Our APAC customers are letting us know how much they enjoy experiencing its benefits – from the superior connected experience for flyers to the strong support from the Honeywell Forge team.

Passengers almost forget they’re flying when using the exceptional in-flight Wi-Fi powered by Honeywell Forge. Flight crews and operators experience increased operational efficiencies and lower costs with Honeywell Forge Airtime Services’ ability to track every aircraft in the fleet and provide easy access to flight planning.

That’s why Honeywell Forge now is used on around 3,000 business jets around the world. In the APAC region, about 50 business aviation customers enjoy Honeywell Forge connectivity solutions and services. Our group of international experts are well-versed in all Honeywell Forge services and Honeywell products to provide support to customers 24/7/365.

Here’s a sampling of the customer feedback we’ve received.

As one of the leading business jet management companies in the Asia Pacific region, we (Sino Jet) always strive to provide excellent user experiences for our honorable clients. Cabin Internet, satellite phone and cockpit datalink services are important factors for their satisfaction. 

We have developed a great partnership with the Honeywell Forge connectivity team because their dedication to our needs and requests is evident in their mindset and in all aspects of their services. No matter how short the notice we give or how deep the knowledge a project might require, our Honeywell team is there responsively 24/7. I appreciate the hard work the Honeywell team puts into ensuring our customers’ satisfaction! 

Chen HE (Henry)

Director, Operations

Sino Jet Co., Ltd

We have worked closely with Honeywell Forge for years and are seldom let down. The comprehensive support and quality of service provided by Honeywell has been consistently impressive. Their efficient, professional customer service and the level of detail and accountability demonstrated in day-to-day operations are highly appreciated by us and our clients. We look forward to a future of continuing, long-term cooperation with Honeywell.

Bridget Chan

Managing Director

Brilliant Jet Hong Kong Limited

Our Falcon aircraft have been using FalconConnect (powered by Honeywell Forge) connectivity data plans. FalconConnect truly provides a degree of convenience, synergy and expertise to Falcon operators that no other service providers do. We can rely on the worldwide support networks around the clock from both Honeywell and Dassault Falcon. I also commend the Asia-Pacific Honeywell Forge Business Aviation team for their excellent customer service and advanced technical support abilities. It has been a pleasant experience working with Honeywell.

Zicheng (Sean) WU

Director of Maintenance

Cloud Nine Leasing Co., Ltd.

We haven't faced any major issues with the Cabin Connectivity Service (CCS) provided by Honeywell. When we had a minor glitch logging in with the GDA being ON and OFF, the issue was resolved with assistance from the Honeywell team. Generally, the service provided by Honeywell to us has been very good and we really appreciate it. After installation and flying the aircraft from U.S., the crew and passengers did not face any issues surfing the Internet. We are very much satisfied with the current performance of the CCS provided by Honeywell.

Mr. Naveendran Sathyaseelan

Licensed Aircraft Maintenance Engineer

TAG Aviation Asia

I would like to send a note of appreciation to the Honeywell Forge team in Singapore. We are a growing Bizjet Management and CAMO company with 25 aircraft now under our care. The Honeywell Forge team always acts to solve any issues we have with cabin connectivity and datalink services. We appreciate the dedicated service provided to us.

Todd Gibson

Director of Maintenance

Asian Corporate Aviation Management Pte Ltd

We operate our Falcon 7X worldwide and have found Honeywell's business aviation products invaluable to our operation, whether private or on charter. Their Ka-band Internet solution has significantly boosted both crew and passenger productivity, allowing us to remain connected even in the most remote parts of the world. We have also found we can dependably rely on Honeywell's technical and operational support, whether it be assisting with flight planning issues or resolving technical questions.

Angus Tobin

Pilot/Head of Aircraft Airworthiness and Maintenance Control

Brenzil Jet Charter

Aerospace Technologies Marketing

We inspire innovation. We are passionate and fearless inside and outside of work. We join forces and celebrate our global team. Now you can learn a little bit more about the amazing people that make up our culture at Honeywell Aerospace Technologies.