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Field Service Engineers – Americas
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PETRUS BONATO ALMEIDAField Service Engineer, São José dos Campos, SP, BRAZIL |
As a youngster, Petrus was fascinated by aviation and space – playing flight simulator games and checking out old airplanes and rockets in museums. So having a chance to work close to aviation felt right to him straight away. After receiving his bachelor’s degree in Electrical Engineering, he began his career by joining the maintenance department of a helicopter operations company in Brazil.
Today he focuses on avionics and Primus Epic systems for Embraer E-Jets/E2. He is certified as a Six Sigma Green Belt and is fluent in Portuguese.
He loves that every day provides a different learning experience. Because customers often come up with different questions he’s not prepared to answer, he finds he is always learning something new.
Petrus considers it very important to show customers he cares about their problems, modeling a philosophy of always trying to put himself in their situation to understand their frustration.
He enjoys jiu-jitsu, running and home brewing in his spare time.
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