Australia and Thailand Helicopter Operators Plan Ahead to Protect Their Avionics Systems

SINGAPORE, May 27, 2016 – Honeywell (NYSE: HON) has signed three new avionics protection plan agreements with Australian Helicopters, Toll Remote Logistics in Australia and SFS Aviation in Thailand. The three-year agreements cover a total of 17 helicopters under the Honeywell avionics protection plan, which include AgustaWestland AW139 and Sikorsky’s S-76 model.

The Honeywell avionics protection plan (HAPP) offers commercial helicopters, business aviation and general aviation operators a cost-effective and efficient solution to ensure their fleets are flight-ready. Under this agreement, Australian Helicopters and Toll Remote Logistics will enroll six and eight AW139 helicopters, respectively, into HAPP for Honeywell’s Primus Epic integrated avionics system onboard its mission-critical fleet for a range of services including emergency medical services (EMS), search and rescue, aerial work, and law enforcement.

Besides Australian Helicopters and Toll Remote Logistics, Thailand-based SFS Aviation has enrolled two of its AW139 helicopters and one S-76 into HAPP to meet its demanding oil and gas support flight schedules.

“Unplanned aircraft maintenance, repair costs and downtime are some of helicopter operators’ greatest pains today. With HAPP, the unpredictability of helicopter maintenance can be mitigated through fixed-price warranty packages, helping operators streamline operational costs and optimize helicopter availability,” said Mark Burgess, vice president, APAC, Defense and Space, Honeywell Aerospace. “As operators across the region continue to seek ways to increase fleet availability and minimize unexpected costs, Honeywell is proud to partner with Australian Helicopters, Toll Remote Logistics and SFS Aviation — its latest operators in Asia Pacific to adopt the plan — and we are confident in bringing HAPP’s fleet availability and cost savings benefits to more operators in the region.”


HAPP is an extended warranty program that provides peace of mind for aircraft operators from the burden of unexpected maintenance costs through predictable, fixed-price coverage on exchange and repair services for most Honeywell avionics. Coverage is available for any product maintained in the spares and exchange pool through a global network of supply depots and authorized sales and service centers. This effectively allows Honeywell to take ownership of ensuring there are sufficient assets to support an operator’s fleet.

The program’s pricing is based on flight hours, aircraft type and on-board equipment. Special pricing is available for fleet operators, regardless of the age of the aircraft, with no buy-in fee required. Fleet discounts are also available alongside flexible payment options that allow operators to renew annually or lock into their current pricing for several years.

Most recently, in October 2015 Honeywell signed a three-year agreement with Weststar Aviation Services Sdn Bhd, a global offshore helicopter transportation services provider based in Malaysia, to enroll 23 of its AgustaWestland AW139 helicopters in the HAPP. The agreement grants full coverage for Weststar Aviation Services avionics suite, including the cockpit electrical systems.

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Eugene Tan

Eugene Tan

Media Relations Specialist

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