Aerospace companies doing business with Honeywell will enjoy better control and visibility of their orders, faster order processing and streamlined communications among other enhancements thanks to the latest updates to Honeywell’s MyAerospace Portal.
For example, the portal’s Order Status application was updated in December with an improved user interface that includes a new set of features for repair orders to improve the tracking experience. Overall, customers will be able to reduce their order management efforts and experience faster processing.
All parts and repair orders can now be viewed through a refreshed user interface, designed by the Honeywell User Experience team, so you can see all associated accounts, select multiple accounts and all orders associated to those accounts.
Need more data to facilitate a repair or quote approval? Is information missing? All of these interactions now happen directly within Order Status with a streamlined, real-time communication process that gives you more control over how often you hear from us.
Customers can see status information such as your repair site location, estimated ship date and where the order is within our repair process. In addition to viewing order details, you can update shipping information, download certifications, approve quotes, and even upload documents such as updated purchase orders to keep your part repair moving seamlessly through the system.
Even contacting Honeywell got easier with a revamped “contact us” page that simplifies signatures and out-of-office messages, making it easier for you to navigate Honeywell’s sales and support network.
These are just the latest steps toward making your Honeywell ordering experience more efficient and trouble-free. Learn more about all MyAerospace Portal updates and view additional details about Order Status.