HUMS Training Aims to Improve Service

HUMS Training Aims to Improve Service

July 9, 2015

HUMS Training

New developments in the Honeywell Health and Usage Monitoring System (HUMS) product line were the subject when more than 20 of the company’s customer business managers and authorized HUMS distributors gathered in Raunheim, Germany, recently for a comprehensive three-day training session.

The goal of the session was to provide attendees with in-depth information about new HUMS features and products, including Honeywell’s Enhanced Vibrex™ 2000 Plus (EV2K+) balancer/analyzer, which automates the helicopter rotor track and balance process.

Held July 8-10 at Honeywell’s Raunheim facility, this was the first HUMS training for distributors and customer business managers held by Honeywell and Diagnostic Solutions International outside of North America. A similar training session is planned for the Asia Pacific region at a future date.

The session covered a wide range of topics designed to give Honeywell and distributor customer-service specialists the tools and information they need to help customers succeed. Included was a hands-on laboratory session during which attendees experienced the features of the EV2K+ and several other products.