HAPP helps to keep Italian executive aviation business ready to fly

February 15, 2016

Executive air travel operator Avionord’s business success depends upon its ability to react quickly to the needs of its customers.

Maintaining its reputation for reliability requires expert management of its supply chain to ensure that essential supplies and components are always in place at its hangar at Milan’s Linate Airport.

For its avionics maintenance, repairs and upgrades, Avionord uses the skills and support services of Northern Avionics, also based at Linate, a long-standing Honeywell partner.

All unscheduled repairs must also be carried out swiftly and expertly, anywhere in the world, to keep flights on schedule.

To maintain these high standards Northern Avionics recommended the Honeywell Avionics Protection Plan (HAPP), providing extensive worldwide coverage for all Honeywell avionics equipment and systems for a fixed annual fee.

Covering more than 50 different platforms, the HAPP service is available 24 hours a day, seven days a week for AOG emergencies, and includes all paid air-freight and no charge loan parts.

“From an economic point of view, HAPP plays a very important role, helping the company to manage its budget and allowing a reduction in overall maintenance costs,” said Marco Insogna, Avionord’s technical director.
“The strength of the plan includes prompt parts availability and fast delivery times – these are critical elements, especially for our medical and organ transportation flights.
“Trying to define repair costs in advance is a great challenge for every company and the Honeywell program allows customers to structure their budgets by means of a fixed yearly price to protect themselves before any issue should arise.”

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