MyMaintainer: Reduce Troubleshooting and Improve Turnaround Times

May 24, 2016 | Author: Lindsay Takemoto

Operators and maintainers are faced with enough challenges throughout the day, the last thing they want to do is spend hours pulling data from an aircraft only to then export and have to analyze large amounts of fault data via spreadsheets and pivot tables. Time is money in the aerospace industry, so Honeywell developed an application and web-based system that saves both time and money so customers can get their aircraft operational and back in-flight.

MyMaintainer is available as an iPad application for the on-ground maintainers and as a web-based environment for maintenance specialists. The differences are in the details. A specialist may want to view the entire fleet from his office to identify potential patterns, as where a line maintainer needs the mobility of a tablet and is focused solely on the aircraft at hand.

The beauty for both users is in the reduction of time spent gathering data and turnaround time after identifying faults and completion of the repair(s) needed. Hours are translated into minutes with the use of MyMaintainer. The analysis can also become predictive. If multiple faults are found over time with similar triggers, operators can plan in advance and avoid unplanned repairs by making the necessary adjustments before takeoff.


Bharathan Aravamudhan is the lead Product Manager who oversaw the creation, development and launch of MyMaintainer. He brings a wealth of experience to his role with a background in operations, maintenance and connectivity. He says the best part of this job is working on projects that are creating real change in the industry, “We are redefining the way operators maintain and operate their aircraft. We are harbingers of change in aerospace.”

Aravamudhan explains that customers were hungry for this type of technology for some time. They needed to know more about the health of their aircraft and faster, “Honeywell has always been strong with incremental change, but this is a huge leap of innovation.”

The app is available for download and will continue to have new versions throughout 2016 and 2017. The goal is to integrate this into the larger connected aircraft model that Honeywell envisions as the future of aerospace. Aravamudhan predicts the use of wearable technologies and additional mobility tools so that someday the aircraft will tell the ground crew what it needs before it even lands.

MyMaintainer is one of the new additions to the Honeywell GoDirect portfolio of subscription services. With GoDirect, Honeywell provides operators, maintenance crews and pilots with a one-stop shop for the services they need to improve their operations, enhance safety and reduce costs.

To download the MyMaintainer app, visit the Apple store.

Lindsay Norman

Lindsay Takemoto

Lindsay Takemoto is a Senior Specialist in the Marcom division of Honeywell Aerospace. She joined Honeywell in August of 2015 and has a background in communications, digital marketing and social media. Previous roles include destination marketing and healthcare communications. She studied at the Walter Cronkite School of Journalism and Mass Communications at Arizona State University.

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