Guiding the customer experience in the midst of chaos
Kristin Guthrie is the Vice President of Customer Experience for Honeywell Aerospace. She is the advocate for the AT&R customer experience (CX), translating the CX vision into action benefiting customers via multiple channels and touch points. Kristin has over 21 years of leadership experience positioning brands, products, and services in various sectors, including aerospace, home security, and consumer electronics. Kristin has a track record for promoting and building brands with customers, advertisers, strategic partners, and celebrity sponsors. She has received a number of awards for her outstanding success as a marketing professional. Kristin has an MBA from the University of North Texas and a B.S. in Marketing from, Kansas State University. She is a Six Sigma Master Black Belt and is also Marketing Leadership Education Program certified.